Everything you need to know about our products, shipping, and skincare.
Shipping & Delivery
Orders are processed within 1–2 business days. Standard shipping takes 7–12 business days. Express shipping (3–5 days) is available at checkout.
Yes! We ship to most countries in Europe, North America, and beyond. Shipping costs and delivery times vary by destination and are shown at checkout.
Free shipping on all orders over €50. Orders below that have a flat fee of €4.99.
Our products are sourced directly from Korean manufacturers. We believe the quality is absolutely worth the wait!
Products & Ingredients
Absolutely. Every Beautyu product is formulated with sensitive skin in mind. We avoid parabens, artificial fragrances, and harsh sulfates. Each product is dermatologically tested.
Centella Asiatica for soothing, Hyaluronic Acid for deep hydration, Niacinamide for brightening, Rice Water for radiance, and Green Tea for antioxidant protection.
Yes! Beautyu is 100% cruelty-free. We never test on animals at any stage of development.
With daily use, most products last 2–3 months. Serums and essences last 1–2 months, moisturizers and sleeping masks last 2–3 months.
Orders & Returns
Orders can be changed or cancelled within 12 hours. Please contact us at hello@beautyu.com as soon as possible.
We offer a 30-day satisfaction guarantee. Contact us and we'll arrange a return or exchange. Products must be in their original condition.
Once your order ships, you'll receive a tracking number by email. Tracking activates within 24 hours of dispatch.
Skincare Routine
Start with our 3-Step Glow Routine: a gentle cleanser, a treatment serum, and a moisturizer. Check our Routine page for a step-by-step guide.
Yes! Our products integrate seamlessly into any routine. Apply from thinnest to thickest consistency and introduce one new product at a time.